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FlashMoto
imported this topic into its internal tracking system, Zendesk.
"Error while loading structure"
Hi,
I bought a Flash CMS template yesterday but I can't get it to work. I have given the folders, sub-folders and files the right permission. My host has the right PHP version (v5.2.12) and everything seems to be in order. When I try to login via my admin page (FlashMoto CMS), it comes up with an error telling me: " Error while loading structure".
I don't know what to do, can you please help me in solving this problem.
Thanks in advance!
I bought a Flash CMS template yesterday but I can't get it to work. I have given the folders, sub-folders and files the right permission. My host has the right PHP version (v5.2.12) and everything seems to be in order. When I try to login via my admin page (FlashMoto CMS), it comes up with an error telling me: " Error while loading structure".
I don't know what to do, can you please help me in solving this problem.
Thanks in advance!
I’m sad that I can't get the template to work
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The company marked this problem solved.
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Inappropriate?I've imported your problem to our tracking system to provide assistance.
I’m confident
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Inappropriate?Hi Alex,
Thanks for the reply.
I've solved the error. It seems that I didn't upload the files specificaly as binary, although my client (FileZilla) was set to automatic. I assumed that it would upload as binary, but it didn't. When uploaded the right way, the template works perfectly.
I’m happy that the template is working!
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Inappropriate?Almost all FTP transfer software assume php files to be transfered in text mode, but FlashMoto's files are encrypted so they need to be uploaded in binary.
I’m confident
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